Testimonials

I had the absolute pleasure of mediating a highly sensitive personal injury matter with Mediator Winter Wheeler. Due to the nature of the case, my client was extremely emotional and anxious in anticipation of the mediation. Mediator Wheeler was able to help my client feel completely comfortable with the mediation process before my client even stepped foot through the door. Ms. Wheeler was able to balance professionalism and relatability so well that I am convinced this is what led to our highly successful result. I would not hesitate to contact Mediator Wheeler for future mediations, and I would highly recommend her to others as well.

- Lindsay Tatum

This year I have had an opportunity to mediate two very different employment law matters with Mediator Winter Wheeler. As with most employment disputes, both matters involved strong emotions and required a level-headed mediator with whom the parties could connect. Winter was well-prepared; she understood the issues; and I believe she earned the trust of both sides early on in the process. Both cases resolved in an acceptable manner and I would absolutely use her again!

- Shawntel R. Hebert

I recently had the pleasure of using Winter Wheeler as my mediator in a highly contested premises liability case against a major corporation. I knew Winter by reputation prior to the mediation but had not had the opportunity to work with her. I actually selected her for the case because I was interested to find out whether she was as good as advertised. In the end, she definitely was. My case became challenging in unexpected ways based upon some things my client did during the mediation. Winter very delicately and gracefully helped me keep the insurance carrier focused on the issues in the case and not get distracted by my client’s conduct, which was in no way foreseen. I was very impressed how Winter handled an unusual situation on the fly without breaking stride. The case resolved during the mediation for a meaningful amount when it could have completely gone the other way. I credit Winter and her approach to mediation for that case getting resolved. I will definitely use her again in the future.

- Christopher D. Gunnels

I recently had my first opportunity to work with Winter as a mediator on a case that the insurance adjuster said she would never pay six figures on, and quite frankly, I never believed the case would settle. However, Winter dug into the facts and arguments of the case, understood where both sides were coming from and found the disconnect in negotiations and moved both parties past those empathetically, while respecting each position. In the end, Winter was able to show the other side our position without them feeling antagonized and we were able to resolve the case in a meaningful way that I consider a success. I think the best thing I can say about how well Winter did as a mediator is that I will use her in the future any time I can!!

-Kevin A. Adamson

“Winter's great. Very easy to work with. Open-minded. Really fair. We had a great time working together. She's got a unique perspective, and I think she's fair. And from the Plaintiff's side, it would be difficult to take a look at a lawyer who has primarily practiced defense work, but I've worked with her. She is a lawyer who has got integrity, and I think she's really open-minded and I think she's fair. And when I worked with her, she exhibited a real level of empathy for both sides. It wasn't a one-sided attitude that she portrayed. She was really somebody who was digging in and looking at the facts and honestly trying to figure out how things play without posturing. I think that's the kind of strength she brings to mediation.”

—David S. Fried, Founding Partner at Fried Bonder & White in Atlanta, Georgia.

I cannot commend Winter highly enough for her unsurpassed emotional intelligence and seemingly endless ability to relate to literally all walks of life (her masterful knowledge of the law is, of course, a great bonus). I regularly take my "hard cases" to her for mediation - whether it's managing client expectations, the evaluation by the insurer, or simply complicated liability or causation, she has never failed to at least make some headway for me (but usually gets it resolved for me nevertheless). And remote mediations during a pandemic? Nobody handles the tech better than Winter. You cannot go wrong hiring her to help you get your cases resolved!

- Laura Johnson Bailey

On top of you willingness to work on a weekend, the attorney and their client is getting an excellent mediator! You have always done an excellent job when you have mediated for me and my team.

—Douglas Burrell, Partner, Drew Eckl & Farnham, LLP in Atlanta, Georgia / DRI President Elect

“I want to give a shoutout this afternoon to Winter Wheeler at Miles Mediation for helping me get a really difficult case resolved through mediation. This was a premises liability case involving a major home improvement store. I can't disclose what made the case so challenging due to its sensitive nature but Winter did a masterful job of working everyone through the issues and eventually getting the defense to an offer we could accept. I will definitely use her again for mediations.”

— Chris Gunnels

“Not all lawyers have the soft skills needed to establish trust and credibility between the mediator and the participants. I've found that this is key for a successful mediation. And Winter has both.”

—Yoon Ettinger, Chief Counsel Field Operations and Litigations at Southern Company in Atlanta, Georgia.

“Winter, you are an excellent mediator. I look forward to the next time you help me resolve a difficult case!”

—Douglas Burrell, Partner, Drew Eckl & Farnham, LLP in Atlanta, Georgia / DRI President Elect


"Winter you are an amazing example of logic, compassion, and creating value for all parties."

—Careshia Moore, President & CEO at Usher's New Look in Atlanta, Georgia.